At TSH Unique Services, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data when you use our website or request our services.
Information We Collect
When you contact us, request a quotation, book a service, or complete a form on our website, we may collect personal information including your name, email address, telephone number, property address, and any details you choose to provide regarding your enquiry or service request.
We may also collect technical information such as your IP address, browser type, device information, and website usage data to help improve the performance and security of our website.
How We Use Your Information
The information we collect is used to respond to enquiries, prepare quotations, arrange appointments, provide our services, communicate with you about your booking, process payments where applicable, improve our website, and comply with legal or regulatory obligations.
We only process personal information where we have a lawful basis to do so.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared with trusted third-party service providers where necessary to deliver our services, process payments, provide IT support, or comply with legal obligations. All third parties are expected to handle your information securely and in accordance with applicable data protection laws.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and business requirements. Once the information is no longer required, it will be securely deleted or anonymised where appropriate.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyse website traffic, and enhance website functionality. You can manage or disable cookies through your browser settings; however, some parts of the website may not function correctly if cookies are disabled.
Your Rights
Depending on your circumstances and applicable UK data protection laws, you may have the right to request access to your personal information, request correction of inaccurate data, request deletion of your information, restrict or object to certain types of processing, and request a copy of the personal data you have provided to us.
Where processing is based on your consent, you may withdraw that consent at any time.
Third-Party Websites
Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or the way your personal information is handled, please contact TSH Unique Services using the contact details provided on our website.
If you believe your data protection rights have not been respected, you also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).
